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Returns: Our Satisfaction Guarantee

If a product does not meet your expectations, you may return it for a refund within 30 days from the date of purchase. Regrettably, the original shipping fee is not refundable. To initiate a return, please complete and submit the form below.
We will contact you by e-mail with instructions to process your return. Processing time for returns takes up to 10 business days from the time the return is received.
Please note that only products purchased from will be accepted for return, we regret that we cannot accept exchanges at this time. In the event of any perceived abuse(s) of this Satisfaction Guarantee, to be determined, at the sole discretion of Chesapeake Bay Candle, a return may not be honored.