I’m looking for a particular product or fragrance, but I don’t see it listed on your website. The products you see on our website are the ones we have available to sell directly to customers. So if you are looking for a product you found at Target or Kohl’s, for example, or any of our other retailers (see “Store Locator” for complete listing), then it cannot be purchased from us directly, and so we do not have it listed on our website.

Where else can I find your products?
You can find other Chesapeake Bay Candle® products at Target, Kohl’s, Bed, Bath & Beyond, TJMaxx, Marshall’s, Ross, HomeGoods, Fred Meyer, and HomeSense (Canada). However, the products that are sold in these stores are not available through our website, or from us directly.

Do you have a catalogue?
We do not have a catalogue that shows our complete product line, due to the large volume of candles and products we manufacture for our different retailers (such as Target and Kohl's), and also due to the highly seasonal nature of the majority of our product that is sold through those retailers. All products that are available for sale directly to customers are listed here on our website. If you need further product information, please contact us at service@chesapeakebaycandle.com.

I have a product/fragrance that I love, and I want to purchase it again, but I don’t see it in stores anymore. How can I find it?
Please be aware that our in-store collections for retailers are often seasonal, meaning that once the store has sold out, they may not stock that product again.
If you remember where you purchased your item, check the retailer’s website or speak to a sales associate at that store – if your local store is out of stock, perhaps they can help you locate the item in another store.

If you are not able to find the product through the store, please contact us at service@chesapeakebaycandle.com or 800-331-8339 (Monday – Friday, 9AM-5:30PM EST) and we are happy to search for other retailers that may currently carry that same product or fragrance.

To help us better service you, please provide us with the Universal Product Code (UPC) – the twelve-digit numerical code on the packaging. If you do not have the packaging, you can advise us the name of the store where you originally purchased the item, the approximate time (last fall, over the summer, etc.), and we do need the fragrance name. Please be aware that we have several dozen fragrances we use throughout the year in a wide variety of products, so it may be difficult for us to locate the same product or fragrance if the only information we have is, “It’s a white candle, and it smells like flowers.”